Web site maintenance
Many of our clients rely on us to keep their web sites up to date. Our maintenance service gives clients access to a huge resource of web expertise. Our knowledge and experience allows us to make changes quickly and effectively. After all, our clients realize that their time is better spent running and growing their business, rather than learning HTML or any other programming or scripting language.
Your site needs professional support?
Many web sites needs technical support, maintenance, more or less frequent updates and additions of new pages and functions. Perhaps you've faced that problem already.
Hiring a professional team to support and maintain your web site will let you focus on making business, leaving the technical job in hands of people who know how to do it. When you need to add something, or a problem appears, you will have someone to take care.
How we can help
Right now our team maintains more than 30 web sites of various types and scale, owned by our clients or ourselves. Each support service set is specific for each client. Our support services include:
" Technical support
" Database, data backups
" Performance monitoring
" General site overhaul and upgrade
" Updating old pages and data
" Adding new pages and sections
" Adding new functions
" Maintaining non-stop availability and usability
" Reports and statistics (visits, user activity, etc.)
" Search engine optimisation and monitoring
" Date and text entry
" Data processing
" Emergency support
" Problem diagnostics & fixing
and more.
If you need someone to support your web site and make sure it works properly, to fix any possible problems which may appear, to do updates and additions, to monitor its performance, visitors activities and behaviour - please, feel free to Contact us.
Let the professionals take care of your site! CRM
Customer Relationship Management (CRM) is a business strategy to select and manage customers to optimise long-term value. CRM requires a customer-centric business philosophy and culture to support effective marketing, sales, and service processes. CRM applications can enable effective Customer Relationship Management, provided that an enterprise has the right leadership, strategy, and culture.
JRJ Enterprises CRM Solutions are designed for the small to medium sized business, and can be easily customized to fit the specific needs of your company.
We provide basic solutions that fit within your company's available resources and budget.
Below is a brief description of our most popular modules
Customer Service & Support Module
" Keep track of all customer calls or web requests in once centralized location.
" Reduce the possibility of customer inquiries falling through the cracks.
" Route and prioritise support incidents.
" Maintain a complete customer contact case history.
" Access customer communication, including email, notes, calls, and resolutions.
" Deliver customer support that goes above and beyond.
Content Management
Web content management is the process of tracking and managing a document end-to-end, from creation to copyediting to Web posting and, finally, to the archive. Better tools also provide more than just tracking; they offer collaborative authoring so that a group can work on a document in an efficient manner that avoids hazards such as the game of "who's got the latest version?"
For more information please Contact us.
