Customer relationship system
CRM ( Customer Relation Management)
Customer Relationship Management (CRM) is a business strategy to select and manage customers to optimise long-term value. CRM requires a customer-centric business philosophy and culture to support effective marketing, sales, and service processes. CRM applications can enable effective Customer Relationship Management, provided that an enterprise has the right leadership, strategy, and culture.
JRJ Enterprises CRM Solutions are designed for the small to medium sized business, and can be easily customized to fit the specific needs of your company.
We provide basic solutions that fit within your company's available resources and budget.
Below is a brief description of our most popular modules
Customer Service & Support Module
" Keep track of all customer calls or web requests in once centralized location.
" Reduce the possibility of customer inquiries falling through the cracks.
" Route and prioritise support incidents.
" Maintain a complete customer contact case history.
" Access customer communication, including email, notes, calls, and resolutions.
" Deliver customer support that goes above and beyond.
Our Solutions
E-commerce shopping cart system
Content management website management system
Dynamic web content management system
Advance content management system
Permission-based email marketing system
Auction systems
Guest books
Visitor tracking counters
Advertising Display
Online chat
Calendars
Shopping Carts
Coupon Systems
Refer-A-Friend Systems
Syndicated Content (RSS)
Online search
Portal system
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